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Cupcake Cafe Bar
Lite Bar
Riviera Bar
Select Club Premium Bar
Asiana Restaurant
Il Piemonte buffet restaurant
Grand Buffet Festival Restaurant
Iztapalapa Restaurant
Le Gourmet Restaurant
Fogo de Janeiro Restaurant
Bagel Beach Restaurant
Riviera Blue Restaurant
Riviera Maya Restaurant
Hacienda Junior Suite
Select Club Restaurant
Hacienda Junior Suite
Riviera Junior Suite
Riviera Junior Suite
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Sandos Playacar Beach Experience Resort 8888² Riviera Maya, Mexico

Hotel details
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Important information
  • Transat has put forth all necessary efforts to ensure that all the product information such as description, pictures, layout and videos are accurate, however please note that changes may occur at any moment without notice.

    Certain hotels might require guests to leave a deposit when using water sports equipment.

Brochure Erratum(s)

  • Would you please take note that an error has occurred in our brochure.

    August 16, 2013 : WiFi is free in designated areas.

    August 8, 2013 : The hotel offers 819 rooms (and not 456).

Good to Know

  • The Sandos Club is available with the Select Club Junior Suite only and is adults Only (21+).
  • Fully equipped gym with modern Life Fitness equipment. Covered theater for nightly entertainment seats up to 800 people.
About your Hotel

Hotel Location

  • Approximately 60 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen
  • Quintana Roo

Hotel Description

  • 819 rooms
  • 4 building(s) of 4 storey(s)
  • Elevator

Hotel Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 9 pool(s) (including 4 for kids)
  • 10 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site
  • Laundry services ($)
  • 4 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
  • Nurse on site
  • Currency exchange
  • ATM
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 21 years old
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Long chairs
  • Palapas

Sandos Playacar Beach Experience Resort 4*

  • Paseo Xaman-Ha Manzana 1, Lote 1, Fracc Playacar 77710 Playa del Carmen, Quintana Roo Mexico
  • Tel.: (984) 877-4040
  • Fax : (984) 873-1169
  • Email : webretations.playacar@sandos.com
Rooms 5

  • For you comfort, each room offers :

Room

  • Room
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request (connect to Room)
  • Balcony
  • Cable TV
  • Bathroom with shower only
  • 1 king-size bed or 2 double beds
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Run of the house View
  • Up to 4 people :
    • Maximum 3 adults
    • Maximum 2 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Radio/alarm clock
  • Room service
  • Desk/Working area

Ocean Front Superior Room

  • Some rooms with balcony or terrace
  • Flat screen satellite TV
  • Distinct identifcation bracelet
  • Fruit basket in room upon arrival
  • Pool(s) (private pool area with swim up bar)
  • Premium brand drinks (in private lounge)
  • Private lounge with free Internet
  • Bottle of sparkling wine in room upon arrival
  • Exclusive area on the beach (with bar and beach chairs)
  • Bathrobes
  • Hors d'oeuvres (with coffee in private lounge)
  • Bathroom with shower only
  • 1 king-size bed
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Ocean View
  • Up to 2 people :
    • Maximum 2 adults
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Radio/alarm clock
  • Pillow menu
  • Room service
  • Desk/Working area

Hacienda Junior Suite

  • Hacienda Junior Suite
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request (connect to Suite)
  • Some rooms with balcony or terrace
  • Flat screen satellite TV
  • Premium brand drinks
  • Bathrobes
  • Bathroom with shower only
  • Outside whirlpool
  • 1 king-size bed or 2 double beds
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Garden View
  • Up to 5 people :
    • Maximum 3 adults
    • Maximum 3 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • iDock
  • Turndown service
  • Room service
  • Desk/Working area
  • Outdoor wading pool
  • <span class="detailOffer">Integrated living area with sofa bed</span>

Riviera Junior Suite

  • Riviera Junior Suite
  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request (connect to Suite)
  • Some rooms with balcony or terrace
  • Flat screen satellite TV
  • Premium brand drinks
  • Bathrobes
  • Bathroom with shower only
  • Outside whirlpool
  • 1 king-size bed or 2 double beds
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Run of the house View
  • Up to 5 people :
    • Maximum 3 adults
    • Maximum 3 children
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Room service
  • Desk/Working area
  • <span class="detailOffer">Integrated living area with sofa bed</span>

Junior Suite Select Club Adult Only

  • Extra bed (on request)
  • Crib (on request)
  • Connecting room available on request (connect to Suite)
  • Some rooms with balcony or terrace
  • Flat screen satellite TV
  • SELECT CLUB inclusions
  • Premium brand drinks
  • Bathrobes
  • Bathroom with shower only
  • Whirlpool in room
  • 1 king-size bed or 2 double beds
  • Individual air-conditioning
  • Ceiling fan
  • In-room safe
  • Run of the house View
  • Up to 3 people :
    • Maximum 3 adults
  • Mini-bar
  • Coffee/tea-maker
  • Non-smoking room
  • Hairdryer
  • Iron & ironing board
  • Living area
  • Telephone
  • 110/120 volts
  • Pillow menu
  • Room service
  • Desk/Working area
  • <span class="detailOffer">Integrated living area with sofa bed</span>
Inclusions

2013-2014

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3 dinners/week, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (selected)
  • Room service (24-hour)
  • Selected international drinks (unlimited)
  • Snacks
  • Waiter service at pool and beach
  • WiFi (in designated areas)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3 dinners/week, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (selected)
  • Room service (24-hour)
  • Selected international drinks (unlimited)
  • Snacks
  • Waiter service at pool and beach
  • WiFi (in designated areas)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
Sports / Activities

Sports

  • Basketball
  • Jogging track
  • Soccer
  • Volleyball
  • Boogie boards
  • Deep sea fishing ($)
  • 4 tennis court(s)
  • Night Tennis
  • Jetski ($)
  • Kayaking
  • Kite Surfing ($)
  • Snorkeling
  • Waterpolo
  • Windsurfing
  • Motorized water sports ($)
  • Non-motorized water sports
  • Golf Course nearby ($)

Activities

  • Aerobics
  • Bicycles
  • Board Games
  • Games room
  • Horseback riding nearby ($)
  • Mini-Golf
  • Ping-pong
  • Pool tables
  • Spinning
  • Stretching sessions
  • Video games
  • Yoga
  • Aquacycle
  • Aquafitness
  • Catamaran
  • Catamaran lessons ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Parasailing ($)
  • Windsurfing lessons ($)
  • Fitness center
  • Scuba Diving ($)
Internet

WiFi available in :

    • Lobby

Internet for Business

Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.

    • 24h snacks
    • 24h drinks
    • Disco
  • 12 restaurant(s)
    • Grand Buffet Festival
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Select Club
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : - Closed -
      • Dinner : - Closed -
      • Evening dress code: Casual
    • Iztapalapa
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Mediterranean
      • Evening dress code: Casual
      • Smoking area
    • Il Piemonte buffet
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : Buffet Restaurant
      • Air-conditioning
      • Evening dress code: Casual
    • Fogo de Janeiro
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Brazilian
      • Reservations required
      • Air-conditioning
      • Evening dress code: Casual
    • Asiana
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Asian
      • Reservations required
      • Air-conditioning
      • Evening dress code: Casual
    • Riviera Maya
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
    • Le Gourmet
      Image bar
      • Adults Only (21+)
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte French
      • Reservations required
      • Air-conditioning
      • Evening dress code: Casual
    • El Gaucho
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte Steakhouse
      • Reservations required
      • Air-conditioning
      • Evening dress code: Casual
    • Bagel Beach
      Image bar
      • Breakfast : - Closed -
      • Lunch : - Closed -
      • Dinner : À la Carte casual
      • Evening dress code: Casual
    • El Agave Blue
      • Breakfast : - Closed -
      • Lunch : Snack Bar
      • Dinner : - Closed -
      • Evening dress code: Casual
    • Riviera Blue
      Image bar
      • Breakfast : - Closed -
      • Lunch : Snack Bar
      • Dinner : - Closed -
      • Evening dress code: Casual
      • Smoking area
  • 6 bar(s)
    • Lite
      Image bar
      • Sports Bar
    • Cupcake Cafe
      Image bar
      • Coffee Shop
    • La Bambola
      • Sports Bar
      • Opening time : 9:00
      • Closing time : 0:00
      • Local drinks
      • International drinks
    • Riviera
      Image bar
      • Location : Lobby
      • Opening time : 8:00
      • Closing time : 0:00
      • Local drinks
      • International drinks
    • Swim-up Bar
      • Location : Swim-up
      • Opening time : 9:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • La Mision
      • Disco
      • Opening time : 11:00
      • Closing time : 2:00
      • Local drinks
      • International drinks
Kids


  • Baby Club (ages 2 to 3)
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • 4 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates ($).

    This information is for informational purposes only and is subject to change.

Playacar Spa & Golf Club

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
9848734990
9848730674
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving


Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Massage
  • Special Therapies
SPA Package ($)
Wedding / Honeymoon

Free honeymoon package

  • To be eligible for the honeymoon package. newlyweds must advise at the time of booking and present their proof of wedding. dated within the last month. upon arrival at the hotel.
Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.
Ratings
TripAdvisor rating Avis 0.5
Transat rating 8888²

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.