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IBEROSTAR Quetzal 8888² Riviera Maya, Mexico

The IBEROSTAR Quetzal Hotel in Riviera Maya is on stunning Playacar Beach, minutes from Playa del Carmen, approximately 60 km from the Cancun airport.
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About your Hotel

Hotel Location

  • Approximately 60 km from Cancun International Airport
  • Beachfront
  • Close to an attraction/town/historical site
  • Area: Playacar Beach

Hotel Description

  • 350 rooms
  • 10 building(s) of 3 storey(s)

Hotel Services

  • Parking available at the hotel
  • 3 pool(s)
  • 8 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • ATM ($)
  • WiFi available in :
    • Lobby ($)
    • Pool ($)
    • Room ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

    IBEROSTAR Quetzal 4*

  • Av Xaman-Ha. Lote hotelero Nro 2 Fraccionamiento Playacar Playa del Carmen, Quintana Roo Mexico
  • Tel.: 9848772000
  • Fax : 9848730424
  • Email : rrpptucque@iberostar.com.mx
Rooms
  • For your comfort, each room offers :
  • Room

    IBEROSTAR Quetzal Riviera Maya Room
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 35 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi ($)
  • Ocean Front Junior Suite

    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 39 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Turn-down service
    • WiFi ($)
  • Priority Location Room

    IBEROSTAR Quetzal Riviera Maya Priority Location Room
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 35 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Spa (access to the spa wet areas)
    • WiFi (free in the lobby area)
    • Location (near the beach and pool area)
  • Junior Suite

    IBEROSTAR Quetzal Riviera Maya Junior Suite
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 39 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Spa (access to the spa wet areas)
    • WiFi (free in the lobby area)
  • Family Room

    IBEROSTAR Quetzal Riviera Maya Family Room
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 70 m²
    • Garden View
    • Up to 6 people :
      • Maximum 6 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Microwave
    • Room service
    • Telephone
    • WiFi (free in the lobby area)
Inclusions

For travel between November 1, 2014 and October 31, 2015

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3 /week or 5/two weeks, reservations required)
  • Daily activities program
  • Daily sports
  • Gala dinner (Dec. 24 and 31)
  • Introduction to scuba diving in pool (once/stay)
  • Live music
  • Mini-bar restocked every two days (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service (11 am - 11 pm)
  • Selected international drinks unlimited (house wine included)
  • WiFi ($)
  • Buffet breakfast, lunch and dinner
  • Beverages and snacks (24-hour)
  • 4 accessible pool(s) at the property
  • 6 accessible bar(s) at the property
  • 7 accessible restaurant(s) at the property
  • Access to all services and facilities at Iberostar Paraiso Beach, Iberostar Paraiso del Mar and Iberostar Cozumel (8am-6pm) transportation not included
  • Service of a representative at destination
  • HONEYMOON Package
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3 /week or 5/two weeks, reservations required)
  • Daily activities program
  • Daily sports
  • Gala dinner (Dec. 24 and 31)
  • Introduction to scuba diving in pool (once/stay)
  • Live music
  • Mini-bar restocked every two days (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service (11 am - 11 pm)
  • Selected international drinks unlimited (house wine included)
  • WiFi ($)
  • Buffet breakfast, lunch and dinner
  • Beverages and snacks (24-hour)
  • 4 accessible pool(s) at the property
  • 6 accessible bar(s) at the property
  • 7 accessible restaurant(s) at the property
  • Access to all services and facilities at Iberostar Paraiso Beach, Iberostar Paraiso del Mar and Iberostar Cozumel (8am-6pm) transportation not included
  • Service of a representative at destination
  • HONEYMOON Package
HONEYMOON PACKAGE INCLUSIONS :
Sports / Activities

Sports

  • Archery
  • Basketball
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing
  • Soccer
  • Tennis
    • Night Tennis ($)
    • Tennis Pro ($)
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Banana boat
  • Bike tours
  • Catamaran
  • Dance lessons
  • Darts
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Petanque
  • Pilates
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
  • Yoga
Internet

WiFi available in :

    • Lobby ($)
    • Pool ($)
    • Room ($)
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Tulum
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Cozumel
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Bonsai
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Uxmal
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
    • La Marimba
      Image bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
    • La Gondola
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • La Hacienda
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
  • Bar(s)
    • La Cascada
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      • Premium drinks
    • La Plaza
      Image bar
      • Location : Theatre
      • Opening time : 17:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • El Kiosko
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
      • Premium drinks
    • El Paso
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Tikal
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • La Mascara
      Image bar
      • Disco
      • Opening time : 23:00
      • Closing time : 03:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurants

Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Playa Paraiso Golf Club

Designed by P.B. Dye
Carretera Chetumal-Cancun Km.309
9848772847
9848772810
golfparaiso@iberostar.com .mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • Black (men) slope 136 / 6701 yards - Blue (men) slope 130 / 6189 yards - White (men) slope 135 / 5670 yards - Red (women) slope 120 / 4680 yards
  • Golf cart included
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart
  • Pro shop ($)
  • Chipping green
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Turkish bath
Wedding / Honeymoon

Free honeymoon package

  • Free honeymoon package
    To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Eco-responsible

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
Ratings
TripAdvisor rating Avis 0.5
Transat rating 8888²

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.