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    The IBEROSTAR Quetzal Hotel in Riviera Maya is on stunning Playacar Beach, minutes from Playa del Carmen, approximately 60 km from the Cancun airport.
    Hotel details
    About your Hotel

    Hotel Location

    • Approximately 60 km from Cancun International Airport
    • Beachfront
    • Close to an attraction/town/historical site
    • Area: Playacar Beach

    Hotel Description

    • 350 rooms
    • 10 building(s) of 3 storey(s)

    Hotel Services

    • Parking available at the hotel
    • 3 pool(s)
    • 7 restaurant(s)
    • 5 bar(s)
    • 24h drinks
    • 24h snacks
    • Fitness center
    • Playground
    • Evening entertainment
    • Live music
    • Convenience Store ($)
    • Spa ($)
    • Doctor on site ($)
    • Laundry services ($)
    • Accessible for people with restricted mobility
    • Currency exchange ($)
    • ATM ($)
    • Check-in time : 3:00 PM
    • WiFi available in :
      • Lobby ($)
      • Pool ($)
      • Room ($)
    • Check-out time : 12:00 PM
    • Scuba diving ($)
    • Babysitting ($)
    • Golf course nearby ($)
    • Jewellery store ($)
    • Gift shop ($)
    • Photo shop ($)
    • Minimum age to check in without an adult : 18 years old
    • Convention centre ($)
    • Beauty salon ($)
    • Car Rental ($)

    Beach

    • Beach Club on site
    • Lounge chairs
    • Palapas
    • Bali Beds

    Hotel Contact Information

      IBEROSTAR Quetzal 4*

    • Av Xaman-Ha. Lote hotelero Nro 2 Fraccionamiento Playacar Playa del Carmen, Quintana Roo Mexico
    • Tel.: 9848772000
    • Fax : 9848730424
    • Email : rrpptucque@iberostar.com.mx
    Rooms
    • For your comfort, each room offers :
    • Room

      • Mini-bar
      • In-room safe
      • Cable TV
      • 110/120 volts
      • Size of the room : 35 m²
      • Garden View
      • Up to 4 people :
        • Maximum 4 adults
        • Maximum 2 children
      • Non-smoking room
      • 1 king-size bed or 2 double beds
      • Extra bed (on request)
      • Crib (on request)
      • Living area
      • Desk/Working area
      • Balcony or terrace
      • Bathroom with shower only
        • Shower : Regular
      • Central air-conditioning
      • Ceiling fan
      • Coffee/tea-maker
      • Hairdryer
      • Iron & ironing board
      • Room service
      • Telephone
      • WiFi ($)
    • Ocean Front Junior Suite

      • Mini-bar
      • In-room safe
      • Cable TV
      • 110/120 volts
      • Size of the room : 39 m²
      • Oceanfront
      • Up to 4 people :
        • Maximum 4 adults
        • Maximum 2 children
      • Non-smoking room
      • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
      • Extra bed (on request)
      • Crib (on request)
      • Living area
      • Desk/Working area
      • Balcony or terrace
      • Bathroom with shower only
        • Shower : Regular
      • Central air-conditioning
      • Ceiling fan
      • Coffee/tea-maker
      • Hairdryer
      • Iron & ironing board
      • Room service
      • Telephone
      • WiFi ($)
    • Priority Location Room

      • Mini-bar
      • In-room safe
      • Cable TV
      • 110/120 volts
      • Size of the room : 35 m²
      • Garden View
      • Up to 4 people :
        • Maximum 4 adults
        • Maximum 2 children
      • Non-smoking room
      • 1 king-size bed or 2 double beds
      • Extra bed (on request)
      • Crib (on request)
      • Living area
      • Desk/Working area
      • Balcony or terrace
      • Bathroom with shower only
        • Shower : Regular
      • Central air-conditioning
      • Ceiling fan
      • Coffee/tea-maker
      • Hairdryer
      • Iron & ironing board
      • Room service
      • Telephone
      • Spa (access to the spa wet areas)
      • WiFi (free in the lobby area)
      • Location (near the beach and pool area)
    • Junior Suite

      • Mini-bar
      • In-room safe
      • Cable TV
      • 110/120 volts
      • Size of the room : 39 m²
      • Garden View
      • Up to 4 people :
        • Maximum 4 adults
        • Maximum 2 children
      • Non-smoking room
      • 1 king-size bed or 2 double beds
      • Extra bed (on request)
      • Crib (on request)
      • Living area
      • Desk/Working area
      • Balcony or terrace
      • Bathroom with shower only
        • Shower : Regular
      • Central air-conditioning
      • Ceiling fan
      • Coffee/tea-maker
      • Hairdryer
      • Iron & ironing board
      • Room service
      • Telephone
      • Spa (access to the spa wet areas)
      • WiFi (free in the lobby area)
    • Family Room

      • Mini-bar
      • In-room safe
      • Cable TV
      • 110/120 volts
      • Size of the room : 70 m²
      • Garden View
      • Up to 6 people :
        • Maximum 6 adults
        • Maximum 2 children
      • Non-smoking room
      • 1 king-size bed (1st room)
      • 2 double beds (2nd room)
      • Extra bed (on request)
      • Crib (on request)
      • Living area
      • Desk/Working area
      • Balcony or terrace
      • Bathroom with shower only
        • Shower : Regular
      • Central air-conditioning
      • Ceiling fan
      • Coffee/tea-maker
      • Hairdryer
      • Iron & ironing board
      • Microwave
      • Room service
      • Telephone
      • WiFi (free in the lobby area)
    Inclusions

    For travel between November 1, 2014 and October 31, 2015

    Package

    ALL INCLUSIVE (AI) MEAL PLAN :

    Our most popular vacation option features:

    3 meals a day
    Unlimited alcoholic and non-alcoholic drinks
    A variety of activities

    And more!

    In short, everything you need for a fabulous vacation.

     

    GENERAL INCLUSIONS :
    • Roundtrip transfers between airport and hotel (package only)
    • Roundtrip flight in Economy Class (package only)
    • Hotel taxes and service charges
    • Accommodation for the chosen period
    • À la carte dinners (3 /week or 5/two weeks, reservations required)
    • Daily activities program
    • Daily sports
    • Gala dinner (Dec. 24 and 31)
    • Introduction to scuba diving in pool (once/stay)
    • Live music
    • Mini-bar restocked every two days (water, soft drinks and beer)
    • Non-motorized water sports (select)
    • Room service (11 am - 11 pm)
    • Selected international drinks unlimited (house wine included)
    • WiFi ($)
    • Buffet breakfast, lunch and dinner
    • Beverages and snacks (24-hour)
    • 4 accessible pool(s) at the property
    • 6 accessible bar(s) at the property
    • 7 accessible restaurant(s) at the property
    • Access to all services and facilities at Iberostar Paraiso Beach, Iberostar Paraiso del Mar and Iberostar Cozumel (8am-6pm) transportation not included
    • Service of a representative at destination
    • Honeymoon package
    HONEYMOON PACKAGE INCLUSIONS :

    Hotel only

    ALL INCLUSIVE (AI) MEAL PLAN :

    Our most popular vacation option features:

    3 meals a day
    Unlimited alcoholic and non-alcoholic drinks
    A variety of activities

    And more!

    In short, everything you need for a fabulous vacation.

     

    GENERAL INCLUSIONS :
    • Hotel taxes and service charges
    • Accommodation for the chosen period
    • À la carte dinners (3 /week or 5/two weeks, reservations required)
    • Daily activities program
    • Daily sports
    • Gala dinner (Dec. 24 and 31)
    • Introduction to scuba diving in pool (once/stay)
    • Live music
    • Mini-bar restocked every two days (water, soft drinks and beer)
    • Non-motorized water sports (select)
    • Room service (11 am - 11 pm)
    • Selected international drinks unlimited (house wine included)
    • WiFi ($)
    • Buffet breakfast, lunch and dinner
    • Beverages and snacks (24-hour)
    • 4 accessible pool(s) at the property
    • 6 accessible bar(s) at the property
    • 7 accessible restaurant(s) at the property
    • Access to all services and facilities at Iberostar Paraiso Beach, Iberostar Paraiso del Mar and Iberostar Cozumel (8am-6pm) transportation not included
    • Service of a representative at destination
    • Honeymoon package
    HONEYMOON PACKAGE INCLUSIONS :
    Sports / Activities

    Sports

    • Archery
    • Basketball
    • Golf course nearby ($)
    • Kayaking
    • Motorized water sports ($)
    • Non-motorized water sports
    • Sailing
    • Soccer
    • Tennis
      • Night Tennis ($)
      • Tennis Pro ($)
    • Volleyball
    • Waterpolo
    • Windsurfing

    Activities

    • Aerobics
    • Aquafitness
    • Bike tours
    • Catamaran
    • Dance lessons
    • Darts
    • Fitness center
    • Introduction to scuba diving in pool
    • Jacuzzi
    • Petanque
    • Pilates
    • Ping-pong
    • Pool tables
    • Riffle shooting
    • Scuba Diving ($)
    • Yoga
    Internet

    WiFi available in :

      • Lobby ($)
      • Pool ($)
      • Room ($)
    Restaurants / Bars
    • This information is for informational purposes only and can change depending of the occupancy and season.
      • 24h snacks
      • 24h drinks
    • Restaurant(s)
      • Tulum
        Image bar
        • Breakfast : Buffet Restaurant
        • Lunch : Buffet Restaurant
        • Dinner : Buffet Restaurant
        • Evening dress code: Casual
        • High chairs available
      • Cozumel
        Image bar
        • Breakfast : Buffet Restaurant
        • Lunch : Buffet Restaurant
        • Dinner : Buffet Restaurant
        • Evening dress code: Casual
        • High chairs available
      • Bonsai
        Image bar
        • Dinner : À la Carte Japanese
        • Reservation required
        • Air conditioning
        • Evening dress code: Semi-formal
        • High chairs available
      • Uxmal
        Image bar
        • Breakfast : Buffet Restaurant
        • Lunch : Buffet Restaurant
        • Dinner : À la Carte Mediterranean
        • Reservation required
        • Evening dress code: Semi-formal
        • High chairs available
      • La Marimba
        Image bar
        • Dinner : À la Carte Steakhouse
        • Reservation required
        • Evening dress code: Semi-formal
        • High chairs available
      • La Gondola
        Image bar
        • Dinner : À la Carte Italian
        • Reservation required
        • Air conditioning
        • Evening dress code: Semi-formal
        • High chairs available
      • La Hacienda
        Image bar
        • Dinner : À la Carte Mexican
        • Reservation required
        • Air conditioning
        • Evening dress code: Semi-formal
        • High chairs available
    • Bar(s)
      • La Cascada
        Image bar
        • Location : Swim-up
        • Opening time : 10:00
        • Closing time : 18:00
        • Local drinks
        • International drinks
      • La Plaza
        Image bar
        • Location : Theatre
        • Opening time : 17:00
        • Closing time : 00:00
        • Local drinks
        • International drinks
      • El Kiosko
        Image bar
        • Location : Beach
        • Opening time : 10:00
        • Closing time : 19:00
        • Local drinks
        • International drinks
      • El Paso
        Image bar
        • Location : Lobby
        • Opening time : 09:00
        • Closing time : 00:00
        • Local drinks
        • International drinks
      • Tikal
        Image bar
        • Location : Lobby
        • Opening time : 09:00
        • Closing time : 00:00
        • Local drinks
        • International drinks
    Kids
    • Kids' Club (ages 4 to 12)
    • 1 kids pool(s)
    • Playground
    • Babysitting ($)
    • High chair available at the restaurants

    Notes

    Golf 1
    • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

      This information is for informational purposes only and is subject to change.

    Playa Paraiso Golf Club

    Designed by P.B. Dye
    Carretera Chetumal-Cancun Km.309
    9848772847
    9848772810
    golfparaiso@iberostar.com .mx
    • Golf Course near the property
    • 18 holes
    • Driving range ($)
    • Lockers ($)
    • Par 72
    • Black (men) slope 136 / 6701 yards - Blue (men) slope 130 / 6189 yards - White (men) slope 135 / 5670 yards - Red (women) slope 120 / 4680 yards
    • Golf cart included
    • Pre-reserved tee times available
    • Formal dress code
    • Putting green
    • Teaching pro ($)
    • Club house ($)
    • Mandatory golf cart
    • Pro shop ($)
    • Chipping green
    Scuba Diving

    Services ($)

    • Introduction to scuba diving in pool
    • Scuba diving centre on site
    • PADI certification
    Spa

    Services ($)

    • Body Treatments
    • Jacuzzi
    • Massage
    • Sauna
    • Turkish bath
    Wedding / Honeymoon

    Free honeymoon package

    • Free honeymoon package
      To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

    Wedding package ($)

    Eco-responsible

    Green Globe

    Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
    Special offers
    • 2 children under 4 stay and eat free (2014-2015)   

    Ratings
    0000) 3097 Review(s)
    TripAdvisor rating
    0000)
    TripAdvisor rating : Last 3 reviews

    Family Memories Made 00000 June 30, 2015

    • We (18 family members) just returned from 7-days at Iberostar Quetzal. We had an awesome time! The hotel was very clean and the air conditioner actually worked (unlike other resorts we have stayed...
    • TJones1952

    Fabulous place to stay and ideal for days out 00000 June 29, 2015

    • This hotel is officially divided into two halves - Quetzal & Tucan but they share everything so it doesn't matter which side you are on. We stayed in the Quetzal room 2845 a top floor room up near...
    • ChrisHamma

    FANTASTIC HOTEL AND LOCATION. 00000 June 28, 2015

    • First of all only buy your customs allowance on your entry to Mexico. There is a good chance you will get stopped and find a lot of money by the customs. This hotel was absolutely perfect. Having...
    • PaulR994
    Transat rating 8888²

    Hotel Ranking Descriptions

    ★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
    ★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
    ★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
    ★★ A standard resort offering comfortable accommodation and basic services.